SmartOpt is operated by the Whole Wheat Creative team in Houston. When you write in, the person answering has real campaigns open in another tab. Email is fastest, phone works during business hours, and either way you get an answer, not a ticket number.
- Email: hello@smartopt.io
- Phone: 713-993-9339, Monday through Friday, Central time
- Office: 1824 Spring Street, Suite 213, Houston, Texas 77007
Common questions
Does SmartOpt replace my SEO team or my agency?
No. SmartOpt is the connective tissue between the organic work and the ad budget. If you have a team, it makes their wins show up as savings. If you do not, the SmartOpt team operates it for you.
What does SmartOpt need access to?
Read access to your analytics and search consoles, your business profiles, and the ad accounts it manages. Setup is a guided connection flow, and nothing changes in your accounts until recommendations are approved.
How fast does rebalancing show up?
Spend rebalancing starts as soon as the model has your baseline, usually within the first weeks. Organic and map improvements compound over months. The point of the connected model is that you capture value from day one instead of waiting for rankings.
Does SmartOpt work for multi-location businesses?
Yes, and honestly that is where it shines. Map visibility, business profiles, and local ad spend are managed per location, and the recommendation queue understands that fixing one location's listing is not the same job as fixing forty.
Can I approve changes before they happen?
Yes. SmartOpt runs in suggestion mode or automatic mode. Suggestion mode queues every move for your approval. Automatic mode acts within limits you set, and a human reviews the queue either way.
Something broken or weird?
Tell us what you expected and what you saw instead, and include the account or location it concerns. Screenshots are gold. We would rather get too much detail than a mystery.